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Privacy Policy

1. Introduction

1.1 Helix Ninja Pty Ltd having a principal place of business at Unit 2/57 Eyre Street, Kingston ACT 2604, Australia (hereinafter, referred to as the "Company", "we", or "us") collects from the individual user (hereinafter, referred to as "you" or "your") certain personal data through the website http://helixninja.com (hereinafter, referred to as "the Website").

1.2 This Privacy Policy contains Company's policies and procedures governing the processing of personal data through the Website.

2. Personal data collected by the Company

2.1 When you register an account on the Website, the Company collects the following personal data from you:

  • full name;
  • email address;
  • physical address;
  • phone number;
  • password;
  • business name;
  • business address;
  • business phone number; and
  • any other information that you decide to provide us.

2.2 When you make payments through the Website, your payments will be processed by our third party payment processor, Web Active Corporation Pty Ltd, trading as eWay, having an address at Level 1, 2 Shea St, Phillip, ACT 2606, Australia (hereinafter, referred to as the "Third Party Payment Processor"). The Third Party Payment Processor may collect payment information from you, which is necessary to make the payments requested by you. Please note that we do not store your credit/debit card information. The Third Party Payment Processor handles all the steps in the payment process on its website, including data collection and data processing. Please provide your personal information to the Third Party Payment Processor only after reviewing its privacy policy available at https://www.eway.com.au/legal and understanding what types of personal data will be collected from you by the Third Party Payment Processor.

3. The purpose of collection of personal data

3.1 The personal data collected through the Website is used only for:

  • providing you with personalized services;
  • allowing you to registered an account on the Website;
  • verifying your contact details;
  • sending you notifications about updates of the Website;
  • sending you information about promotions and/or events that may be of interest to you;
  • audit and security purposes;
  • communicating with you through the Website; and
  • to comply with lawful government requests and/or lawful requests by the police investigating suspected illegal activities.

4. Non-personal data collected by us

4.1 The Company may collect non-personal data, such as browser types, operating systems, and the URL addresses of websites clicked to and from the Website.

4.2 The Company collects the non-personal data mentioned in this Section 4.1 in order to analyze what kind of users visit the Website, how they find it, how long they stay, from which other websites they come to the Website, what pages they look at, and to which other websites they go from the Website.

5. Protection of personal data

5.1 The Company employs information security tools to protect personal data collected through the Website. Such information security tools include, but not limited to, secured networks and encryption.

5.2 However, due to the inherent risks of using the Internet, we cannot be liable for any destruction, loss, leakage, and falsification of personal information caused by circumstances beyond our reasonable control.

6. Third party access to personal data

6.1 The personal data provided by you through the Website will be shared with Company's partner, Robo Helix Pty Ltd, having a registered address at Unit 2/57 Eyre Street, Kingston ACT 2604, Australia Robo Helix Pty Ltd will be required to maintain the privacy of your personal information in a manner at least as restrictive as this Privacy Policy.

6.2 With the exception of the case in Sections 6.1, the Company does not give your personal data to third parties, unless the Company is legally bound to do so.

7. Accessing and correcting your personal data

7.1 If you would like to access, modify, or delete your personal data that is processed through the Website, please send an email to the following email address: info@helixninja.com . The Company will answer your request within two weeks.

8. Retention Period

8.1 Your personal data will be kept for as long as is necessary to provide you with the requested service.

8.2 When your personal data is no longer necessary to deliver the requested service, the Company will keep your personal data for a maximum of one year in identifiable form.

9. Your consent

9.1 By using the Website, you are consenting to our processing of your personal data as set forth in this Privacy Policy. The term "processing" includes collecting, storing, deleting, using, and disclosing personal data.

10. Links

10.1 The Website may contain links to other websites. The Company is not responsible for the privacy practices of those websites.

11. Cookies

11.1 The Website uses cookies. A cookie is a small computer file. It typically consists of letters and numbers. When you visit a website, the website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer system. The main purpose of cookies is to allow a website to recognize user's device.

11.2 There are two types of cookies, namely, persistent cookies and session cookies. Persistent cookies remain valid until their expiration date, unless deleted by the user before that date. Session cookies will be stored on a web browser and will remain valid until the moment when the browser is closed.

11.3 Cookies do not typically contain personal data. However, personal data stored by us may be linked to the information stored in and obtained from cookies. Web servers can use cookies to: (1) identify and track users while they navigate through different pages on a website; and (2) identify users returning to a website.

11.4 The Company uses both session and persistent cookies. The Company uses session cookies in order to verify your details until you are navigating from page to page on the Website. The session cookies enable you to avoid re-entering your details each time you enter a new page on the Website. The Company uses persistent cookies in order to recognize you as a unique user when you return to the Website. As a result, you do not have to enter your login details multiple times as you move from other websites to the Website. The company will not use cookies for purposes, which are not mentioned in this Privacy Policy.

11.5 The company uses Google Analytics to analyze your use of the Website. Google Analytics generates statistical and other information about the Website by means of cookies. The information generated by Google Analytics in relation to the Website is used to create reports about the use of the Website. We use the following Google Analytics advertising features: (1) Google Display Network Impression Reporting; and (2) Google Analytics Demographics and Interest Reporting.

11.6 If you would like to opt out from Google Analytics features, you can do so through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out). You can also install a Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout?hl=en .

11.7 By using the Website, you agree to our use of cookies as described in this Privacy Policy. If you do not agree to our use of cookies, you need to either (1) discontinue your use of the Website or (2) set your browser to refuse cookies. Please be aware that some parts of the Website may not function properly without cookies. If you would like to set your browser to refuse cookies, check your browser's help information or visit the following links for further information:

  • Aboutcookies.org
  • Chrome
  • Firefox
  • Internet Explorer
  • Opera
  • Safari

12. Contact details

12.1 If you have any questions about this Privacy Policy, please contact the Company by email at info@helixninja.com or by filling out the contact form available at http://helixninja.com/contact-us .

13. Amendment of this Privacy Policy

13.1 We reserve the right to amend this Privacy Policy from time to time by posting an amended version on the Website. Your continued use of the Website after posting such an amended version will constitute your acknowledgment of the amendments and your consent to abide and be bound by the amended Privacy Policy. Please regularly review this Privacy Policy in order to be aware of new amendments.

14. Last amendment

14.1 This Privacy Policy has been last amended on 13th of September 2016.